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  2. Frequently Asked Questions

Frequently Asked Questions

  • I will arrive before check-in, but can I stop the car?

    You can leave your car before check-in.(from 14:00)
    Due to the limited number of parking lots, we may not be able to accept your car.
    PleaseContinue reading
  • Is there a private bath?

    I'm sorry.The hotel does not prepare a private bath.
    If you arrive early, we hope you will be able to relax in the large public bath.
  • Which is the place of meals?

    Both dinner and breakfast will be served at Restaurant Shikitei or Ryotei Yuzan (private room).
  • Please tell me about the quality of the hot springs and their effects.

    ・Name of hot spring source Gokuraku hot spring source
    ・Boiling place Arima-cho, Arima Ward Kobe City
    ・Spring quality ferruginous sodium chloContinue reading
  • Please tell me the opening hours of the public bath.

    Available from 15:00 to 24:00
    The next morning it is from 6 o'clock to 10 o'clock.
  • Is the bath in the room a hot spring?

    General guest rooms are not hot springs.
    Please use the hot spring at the public bath.
    We have Kinsen (Akayu) in the indoor bath and GinsenContinue reading
  • Do you have rooms with open-air baths?

    I'm sorry.There are no open-air baths in each room, but there are rooms with baths where you can see the city of Arima from the window.
  • Please tell me about dinner time and breakfast time.

    You can choose dinner from 18:00 or 19:00, and breakfast from 8:00, 8:30, or 9:00.(By the situation of the day, we may not meet your requestContinue reading
  • What is the final start time for dinner?

    The final start time for dinner is 19:00.
    ※After 19:00, we may offer 2 to 3 items instead of the usual 1 item.
  • What is the meal content?

    Both dinner and breakfast are Japanese.
    The concept of the menu is “Dishes with nutrition”, and we are particular about ingredients such as Continue reading
  • Is there a non-smoking room?

    All rooms, including guest rooms and public areas, are non-smoking.
  • Is it possible to use it in a wheelchair?

    I'm sorry.This facility is not barrier-free.
    There are about 20 stone steps from the car park to the entrance lobby, and about 20 steps to tContinue reading
  • Is there bespoke dish?

    Bespoke dishes are also available.

    Special Kobe Beef shabu-shabu (hot pot for 1 person) ¥7,700(tax included)
    Special Kobe Beef teppanyaki sContinue reading
  • Is it possible to bring drinks?

    We charge 2,200 yen (tax included) per bottle.
  • When is the founding?

    In 1956, the predecessor bought the building, which was a villa at the time, and founded it as a ryokan.
    Initially it was a departure from 5Continue reading
  • How long does it take to walk from the station/bus stop?

    A 10-minute walk from Arima-Onsen Station Kobe Dentetsu, and an 8-minute walk from the bus stop.
    Please call us when you arrive and we will Continue reading
  • What is the difference between Fukeikan and Hananokan?

    Hananokan is a five-story reinforced concrete building.
    Fukeikan is a two-story wooden building.

    The suite room "Futaba Aoi" is located on Continue reading
  • Do you have rooms with beds?

    There are 3 rooms with beds.

    Japanese + Western style room "Yamagaha" 2 single twin beds
    Suite room Japanese + Western room "Futaba Aoi" 2 Continue reading
  • Do you have any benefits for celebrations?

    I will present a card from the hotel.

    Bespoke whole cake (No. 4 12 cm) 3,500 yen(tax excluded)

    ※Please make a reservation by phone at leasContinue reading
  • Is it possible to stay alone?

    We accept by the day, such as weekdays.
  • Can children be used?

    I'm sorry.This facility is not allowed to enter children of elementary school age (12 years old) or less.

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Reception hours from 9:00 to 21:00