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AI Concierge
I will arrive before check-in, but can I stop the car?
You can leave your car before check-in.(from 14:00)
Due to the limited number of parking lots, we may not be able to accept your car.
Please…Continue readingIs there a private bath?
I'm sorry.The hotel does not prepare a private bath.
If you arrive early, we hope you will be able to relax in the large public bath.Which is the place of meals?
Both dinner and breakfast will be served at Restaurant Shikitei or Ryotei Yuzan (private room).Please tell me about the quality of the hot springs and their effects.
･Name of hot spring source Gokuraku hot spring source
･Boiling place Arima-cho, Arima Ward Kobe City
･Spring quality ferruginous sodium chlo…Continue readingPlease tell me the opening hours of the public bath.
Available from 15:00 to 24:00
The next morning it is from 6 o'clock to 10 o'clock.Is the bath in the room a hot spring?
General guest rooms are not hot springs.
Please use the hot spring at the public bath.
We have Kinsen (Akayu) in the indoor bath and Ginsen…Continue readingDo you have rooms with open-air baths?
I'm sorry.There are no open-air baths in each room, but there are rooms with baths where you can see the city of Arima from the window.Please tell me about dinner time and breakfast time.
You can choose dinner from 18:00 or 19:00, and breakfast from 8:00, 8:30, or 9:00.(By the situation of the day, we may not meet your request…Continue readingWhat is the final start time for dinner?
The final start time for dinner is 19:00.
※After 19:00, we may offer 2 to 3 items instead of the usual 1 item.What is the meal content?
Both dinner and breakfast are Japanese.
The concept of the menu is “Dishes with nutrition”, and we are particular about ingredients such as …Continue readingIs there a non-smoking room?
All rooms, including guest rooms and public areas, are non-smoking.Is it possible to use it in a wheelchair?
I'm sorry.This facility is not barrier-free.
There are about 20 stone steps from the car park to the entrance lobby, and about 20 steps to t…Continue readingIs there bespoke dish?
Bespoke dishes are also available.
Special Kobe Beef shabu-shabu (hot pot for 1 person) ¥7,700(tax included)
Special Kobe Beef teppanyaki s…Continue readingIs it possible to bring drinks?
We charge 2,200 yen (tax included) per bottle.When is the founding?
In 1956, the predecessor bought the building, which was a villa at the time, and founded it as a ryokan.
Initially it was a departure from 5…Continue readingHow long does it take to walk from the station/bus stop?
A 10-minute walk from Arima-Onsen Station Kobe Dentetsu, and an 8-minute walk from the bus stop.
Please call us when you arrive and we will …Continue readingWhat is the difference between Fukeikan and Hananokan?
Hananokan is a five-story reinforced concrete building.
Fukeikan is a two-story wooden building.
The suite room "Futaba Aoi" is located on …Continue readingDo you have rooms with beds?
There are 3 rooms with beds.
Japanese + Western style room "Yamagaha" 2 single twin beds
Suite room Japanese + Western room "Futaba Aoi" 2 …Continue readingDo you have any benefits for celebrations?
I will present a card from the hotel.
Bespoke whole cake (No. 4 12 cm) 3,500 yen(tax excluded)
※Please make a reservation by phone at leas…Continue readingCan children be used?
I'm sorry.This facility is not allowed to enter children of elementary school age (12 years old) or less.
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078-904-0744
Reception hours from 9:00 to 21:00